SHIPPING & RETURNS

SHIPPING

All orders ship from the EU with full tracking.

Standard delivery: 5–10 business days internationally. Express options available at checkout. You will receive a tracking number via email once your batch has been dispatched.

RETURNS

30-Day Dermal Integrity Guarantee.

If you are not satisfied within 30 days of receipt, contact us for a full refund or exchange. Products must be returned in original condition. We cover return shipping for defective or incorrect items.

BATCH INTEGRITY

Each order is batch-tracked from manufacturing to delivery. If you have concerns about your batch, include your order number and batch code when contacting us.

CONTACT

For all shipping and returns enquiries, reach us at: support@lumiereluxuryskincare.com